Quality Program Review Package

This is a fixed price consultation package designed for organizations interested in a high-level review with recommendations for improvements to their quality management programs.

The package comes with a specific set of consulting activities and commonly requested deliverables:

• Review of QM program related policies and procedures
• Review of QM program related meeting minutes
• Review of QM program related reports / dashboards
• QM program questionnaire (completed by client and reviewed with consultant)
• Interviews with EMS administrator / chief (or equivalent); medical director; manager with primary QM program responsibility
• Findings and recommendations report
  • Summary of current QM program scope and activities
  • Program strengths and weaknesses
  • Recommendations
    • Program scope and design
    • Program activities
    • Relationships – Internal and External
    • Staffing
      • Job description(s)
      • Training, continuing education, and professional development
    • Resources